Campus Operations
Welcome to Campus Operations
Vision
Our vision is to create, maintain and operate highly efficient sustainable campus buildings and grounds that set the performance standards for the UNC System.
Mission Statement
Our mission is to create, maintain and operate highly efficient sustainable campus buildings and grounds that support the students, faculty and staff of UNC Asheville. Our mission is accomplished through innovation, integrity and wise management of available resources by our dedicated team of professionals.
Campus Operations is dedicated to supporting the mission of the ºÚÁϲ»´òìÈ; dedicated to supporting our students, faculty and staff. Services provided by 82 professionals make the buildings and grounds safe, comfortable, aesthetically pleasing and sustainable. The Design and Construction Department provides expert planning, as well as, design and construction management for all new buildings. Facilities Management provides quality workmanship for the maintenance and operations of the buildings and grounds for UNC Asheville properties.
Our Services
Students and employees can submit requests for services using the following form.
Building Trades
UNC Asheville is creating state-of-the-art facilities to better serve our community. The Building Trades Division is composed of six trades groups as well as the Evening Shift Department who take pride in providing facilities services which focus on the maintenance, repair, service and operations requirements of campus buildings and infrastructure.
Forms
Find all Campus Operations forms here.
Grounds
The UNC Asheville Grounds Department strives to maintain a healthy, safe, and beautiful campus environment by delivering an array of high quality services. The dedicated staff embrace environmental sustainability in the context of day-to-day tasks including, landscaping, waste management, vehicle maintenance, office moves, and support of other on-campus departments.
Housekeeping
Housekeepers are responsible for overall maintenance and cleaning of all academic buildings, including floor care. In addition to general daily cleaning duties, there are a number of special projects assigned by Housekeeping management, but under the supervision of the individual teams. Even with our limited staff we strive to maintain an APPA service level 2 with all buildings. Added responsibilities of the Housekeeping Department incorporate the pick-up, removal and management of recycling in the Academic Buildings. This level of competence includes packaging used light bulbs for recycling.
Our Staff
Scott Walker
Associate Vice Chancellor for Campus Operations
Office: 227 Millar Facilities Complex
Phone: (828) 251-6688
Email: swalker@unca.edu
I believe that communication and collaboration are the foundation to a successful project. By contributing collaboratively in an open, respectful manner, we can create a solid basis from which to construct an outcome that rises far above the sum of what can be achieved individually.
Prior to arriving at ºÚÁϲ»´òìÈ Asheville, I served as Energy and Construction Manager at Denison University for seven years and the fourteen prior years in project manager and partner roles with two separate architectural firms. Through those experiences I gained extensive experience and knowledge in architectural design, project management, construction management, and facilities management/maintenance that I enjoy putting to work on a daily basis. I am credentialed through APPA: Leadership in Educational Facilities as an Educational Facilities Professional (EFP).
Hank Vaughn
Evening Shift Team Lead
Office: 109 Millar Facilities Complex
Phone: (828) 251-6233
Email: hcvaughn@unca.edu
Melissa Acker
Manager Grounds, Land Design & Development
Office: N110 Millar Facilities Complex
Phone: 828-251-6699
Email: macker@unca.edu
Stephen Hartley
Housekeeping and Support Services Manager
Office: S107 Millar Facilities Complex, CPO 1100
Email: shartley@unca.edu
Mary Pohl
Administrative and Program Associate
Office: S202 Millar Facilities Complex
Phone: 828-250-3994
Email: mpohl@unca.edu
Jeffrey Jenkins
Campus Ops Business Officer
Office: S207 Millar Facilities Complex, CPO 1100
Email: jjenkin5@unca.edu
Christopher Castellani
Facility Maintenance Technician
Office: 203 Millar Facilities Complex
Phone: (828) 255-7101
Email: ccastell@unca.edu
Tony Delaurentis
Administration & Finance Representative; UNC Staff Assembly Delegate, 2019-2021
Email: adelaure@unca.edu
Shawn Gray
Manager, Building Operations & Maintenance
Office: 232 Millar Facilities Complex
Phone: (828) 251-6697
Email: sgray1@unca.edu
Mindi McCracken
Customer Service Coordinator
Office: 202 Millar Facilities Complex
Email: mmccrac1@unca.edu
Contact Us
Customer Service provides the constant connection between the campus community and all departments within Facilities Management. The community can be in contact with Facilities at all times during office hours through this small but dynamic department. In addition to receiving emergency and immediate need calls, Customer Service serves as a conduit of information and communication from facilities to the campus community. Emergency Services are those that need immediate attention, that a wait to repair would cause damage or cause conditions that are unsafe for members of the campus community.
An essential aspect of Customer Service responsibility is the administration of the Facilities Management Work Order System. This system assures an organized method of receiving, scheduling, and completing work required by the campus community. In addition, managers of each division within Facilities Management utilize the work order system to schedule and properly complete all preventative maintenance activities.
Call Customer Service:Ìý(828) 251-6564Â between 7 a.m.-4 p.m. Monday-Friday
All other hours call University Police ²¹³ÙÌý(828) 232-5000 or dial 5000 from any on-campus phone. Campus Police will contact Facilities Management personnel.